As a responsible business owner, it’s important to me to ensure that the safety of my clients is always at the forefront. In light of the Coronavirus pandemic, I am keeping a careful eye on Public Health England’s (PHE) advice on a daily basis.
With that in mind, I wanted to inform you of the guidelines I have put in place to help to keep you, myself and members of our studio safe.
HYGIENE PRACTICES
Hygiene practices have always been of utmost importance in the studio. Clients can rest assured that makeup products and tools are thoroughly sanitised after each client. Disposable tools and hygiene products are always used to prevent cross-contamination where products like mascaras are concerned. Health and hygiene are always taken very seriously.
PLEASE DO NOT ATTEND YOUR APPOINTMENT IF
- You have recently returned from a trip to an affected country
- You have been in contact with anybody displaying symptoms of the Coronavirus
- You feel at all unwell with cold or flu symptoms
- You have a dry cough and/or a fever
Please note: If you attend your appointment displaying any symptoms of the Coronavirus, you will be asked to leave immediately. Your booking fee will NOT be refunded in this instance.
IF YOU NEED TO CANCEL YOUR APPOINTMENT
Rest assured that your booking fee will not be forfeited on this occasion. Instead, your booking fee may be transferred to an alternative date within three months from your original intended date.*
IF I NEED TO CANCEL YOUR APPOINTMENT
Should I need to cancel your appointment, your booking fee may be transferred to an alternative date within three months from your original intended date.* I will let you know of any changes to your appointment as soon as possible to cause minimal inconvenience.
Please don’t hesitate to get in touch should you have any questions about your pre-booked appointment.
It’s important that we all remain diligent and respectful in order to protect our health and the health of others around us – some of whom may have underlying health conditions that make them all the more vulnerable.
I wish you all good health and hope you all stay safe at such an uncertain, worrying time.
Take care, everybody.
Rachael xo
*T&Cs apply.
